Privacy Policy

Last Updated: April 24, 2026

Melon Trading Group LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and Discord community (the "Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name (if provided)
• Discord Information: Discord username and user ID for access provisioning
• Payment Information: Billing name, address, and payment method (processed securely by Stripe; we do not store full card numbers)
• Communications: Any messages or inquiries you send to us
• Consent Records: Timestamps, IP address, and user agent captured at the time of subscription for consent verification and chargeback defense

1.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, features accessed
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication and functionality

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Grant and manage Discord access
• Send service-related communications (billing, access, updates)
• Respond to inquiries and support requests
• Improve the Service and user experience
• Comply with legal obligations
• Enforce our Terms of Service
• Defend against chargebacks and payment disputes using consent records

3. Third-Party Services

We use the following third-party services that may collect and process your data:

3.1 Stripe

We use Stripe for payment processing. When you make a payment, your payment information is collected and processed directly by Stripe according to their privacy policy. We receive limited payment information (last four digits of card, billing address) for record-keeping.

Stripe's Privacy Policy: https://stripe.com/privacy

3.2 Discord

Our community is hosted on Discord. When you join our Discord server, Discord collects information according to their privacy policy. We receive your Discord user ID and username to manage access permissions.

Discord's Privacy Policy: https://discord.com/privacy

3.3 Supabase

We use Supabase for data storage and management. Your account information, subscription data, and consent records may be stored on Supabase's cloud infrastructure. Supabase processes data in accordance with their privacy policy and maintains SOC 2 Type II compliance.

Supabase's Privacy Policy: https://supabase.com/privacy

3.4 Vercel

Our website is hosted on Vercel. Vercel may process HTTP request data including IP addresses and usage analytics in accordance with their privacy policy.

Vercel's Privacy Policy: https://vercel.com/legal/privacy-policy

4. Data Sharing

We do not sell, rent, or share your personal information for monetary or other valuable consideration. We may share information in the following circumstances:

• Service Providers: With Stripe, Discord, Supabase, and Vercel as necessary to provide the Service
• Legal Requirements: When required by law, court order, or legal process
• Protection of Rights: To protect our rights, property, or safety, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Chargeback Disputes: Consent records and transaction data may be shared with payment processors and financial institutions to contest payment disputes

5. Data Security

We implement reasonable security measures to protect your information, including encryption in transit (TLS/SSL), secure storage practices, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain records for billing and accounting purposes
• Defend against chargebacks and payment disputes (consent records are retained for a minimum of 2 years after subscription cancellation)

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Receive a copy of your data in a portable format

To exercise these rights, contact us at MelonTradingGroupLLC@gmail.com. We will respond to your request within 45 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

8.1 Categories of Information Collected

• Identifiers: Name, email address, Discord username, IP address
• Financial Information: Billing name and address (full payment card data is processed and stored solely by Stripe)
• Internet Activity: Browsing history on our website, usage data
• Geolocation Data: Approximate location derived from IP address

8.2 Business Purpose

All categories of personal information are collected and used for the business purposes described in Section 2 (How We Use Your Information) of this policy.

8.3 Sale of Personal Information

We do not sell your personal information. We do not sell, rent, or share your personal information for monetary or other valuable consideration as defined under the CCPA.

8.4 Your CCPA Rights

As a California resident, you have the right to:

• Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Delete: Request deletion of your personal information, subject to certain exceptions
• Non-Discrimination: You will not be discriminated against for exercising your CCPA rights

To submit a CCPA request, email MelonTradingGroupLLC@gmail.com with the subject line "CCPA Request." We will verify your identity before processing your request and respond within 45 days.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately and we will promptly delete such information.

10. Cookies

We use essential cookies for authentication and functionality. These cookies are necessary for the Service to operate. You can control cookies through your browser settings, but disabling cookies may affect Service functionality. We do not use cookies for advertising or third-party tracking purposes.

11. Geographic Scope

This Service is intended for residents of the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws. Data collected through the Service is processed and stored in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email at least 30 days before taking effect. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact:
Melon Trading Group LLC
Virginia
Email: MelonTradingGroupLLC@gmail.com