Contact Us

Last Updated: April 24, 2026

Company Information

Melon Trading Group LLC
Virginia

Support Email

For all inquiries, please contact us at:
MelonTradingGroupLLC@gmail.com

Response Time

We aim to respond to all inquiries within 48 business hours. Please note that response times may be longer during weekends and holidays.

Types of Inquiries

Billing and Subscription

For questions about your subscription, billing, payments, or cancellation, please include your account email address in your message.

Technical Support

For Discord access issues or technical problems, please provide:

• Your Discord username
• Email address used for subscription
• Description of the issue

General Questions

For general questions about the service, content, or community, feel free to reach out via email.

Important Notes

• We do not provide personalized investment or trading advice via email or any other channel.
• Please review our Terms of Service and Risk Disclosure for common questions.
• For refund-related inquiries, please review our Refund Policy first.